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EcoWorld London achieves 'Gold' award for customer satisfaction

In a challenging time for businesses from all industries across the country, it has just been announced that EcoWorld London has achieved ‘Gold’ in the latest, wholly independent, customer satisfaction awards.  The awards, run by specialist market research company, In-house Research, are based purely on our customer feedback.

In the survey year covering customers from 1st January 2020 to 31st December 2020, over 90% of customers said they would recommend EcoWorld London to their friends. 

Laura Montgomerie, Head of Customer Care, said:

“I am very pleased to receive this award on behalf of EcoWorld London and I am even prouder of the team whose hard work and commitment to excellent customer service has been integral to our success. Throughout 2020 we faced an unprecedented global situation but have continued to handover homes and assist residents whilst adhering to new and strict working guidelines to protect the health and safety of our team and our customers. This award is a testament to our commitment to always put the customer at the heart of our business and we will continue to strive for excellence. “

Tom Weston, Chief Executive at In-house Research comments, “We are extremely proud to be working with such a customer focused business.  The ‘Gold Award’ recognises those who put their customers at the heart of everything that they do.  This award places them alongside some of the best companies in the UK for customer service.  It’s only through delivering an exceptional service throughout the customer journey, that recommendation scores reach this level.  We are so pleased to recognise all the staff at EcoWorld London that have contributed to the achievement of this award”.


Information on the award and In-House Research can be found on their website: